Wilson Vukelich LLP and TCBL Services Inc. (collectively “WV LLP”) is committed to protecting the privacy rights of its clients and employees, as well as others with whom the firm deals. This commitment extends beyond our professional obligations and our compliance requirements under applicable law. The relationships between a law firm and its various stakeholders are based on trust. WV LLP understands the importance of this trust and how it is embodied in the ways in which we protect personal information that we receive in the course of carrying on our business.
What is Personal Information?
WV LLP retains the right to use aggregated information in any way that it reasonably determines is appropriate.
What Personal Information is Collected?
WV LLP may collect the following personal information:
- name and contact information, including address, telephone and facsimile numbers, and email address
- billing and account information, including bank or credit card information
- information concerning the provision of legal advice and services by the firm, including the personal information of shareholders, directors, officers, agents, employees,
investors, buyers, security-holders, business partners, competitors, customers, suppliers, beneficiaries, family members, witnesses, adverse parties, parties-in-interest, professional advisors, investigators, adjudicators, experts and other parties who are individuals WV LLP does not use an individual’s Social Insurance Number as a means of identifying or organizing the information.
Why is Personal Information Collected?
- service providers performing functions on behalf of WV LLP
- organizations retained by WV LLP to assess creditworthiness or to collect debts
- financial institutions on a confidential basis in connection with the assignment of a right to receive payment, the provision of security or other financing arrangement
- persons who WV LLP may reasonably believe are providing or seeking such information as an individual’s agent
- advisors and expert witnesses engaged by WV LLP on behalf of an individual, including without limitation the retention of lawyers in other jurisdictions
- WV LLP’s insurers and regulatory agencies relating to the practise of law
- any other third party(ies) where consent is given to such disclosure or where such disclosure is required or permitted by law
WV LLP does not disclose personal information to any third party to enable them to market their products and services.
Where is the Personal Information Stored?
WV LLP stores personal information in electronic and physical files, located either at our offices or at the offices of our service providers that are secure and to which access is restricted. WV LLP’s security measures include, without limitation, physical premises that are monitored by security 24 hours a day, 7 days a week, password-protected computers and the use of technology safeguards, such as firewalls, encryption and intrusion detection, to prevent hacking or unauthorized computer access. Unfortunately, no data transmission over the internet or by e-mail can be guaranteed to be 100% secure. As a result, WV LLP cannot ensure or warrant the security of any information transmitted electronically.
WV LLP collects personal information only by lawful and fair means and not in an unreasonably intrusive way. Wherever possible, WV LLP collects personal information directly from the individual, but it may obtain personal information from other sources, such as insurance companies or other financial institutions, real estate agents, government agencies or registries, the individual’s accountant or the individual’s employer in the event WV LLP acts for the individual. In addition, WV LLP, in order to make credit decisions about clients, prevent fraud, check the identity of new clients and prevent money laundering, may request personal information from the files of consumer reporting agencies and other databases.
There may be occasions where more specific personal information is necessary for WV LLP to proceed with a request for information, or provide the individual with legal services. In such cases, WV LLP will provide such individual with a description of the information required. In all cases, WV LLP limits the amount and type of information collected to only the personal information that is required.
Subject to legal and contractual requirements, an individual may refuse or withdraw consent to certain of the identified purposes at any time by contacting the WV LLP privacy compliance officer.
In general, you can use our website without giving WV LLP any Personal Information. If you are one of our anonymous visitors, please bear in mind that we may still record certain analytical information and as further set out in this section.
Accuracy of and Access to Personal Information Collected
At the written request of an individual to WV LLP’s privacy compliance officer, such individual may view or edit their personal information as collected by WV LLP. WV LLP will inform such individual of the personal information WV LLP has about them, what it is being used for and, in cases where it has been disclosed, to whom it has been disclosed. The right of access to personal information is not absolute, and access may be denied in one or more of the following circumstances:
- WV LLP is required or authorized by law to do so
- the information relates to existing or anticipated legal proceedings against such individual
- the granting of access would have an unreasonable impact on the privacy of others
- the granting of access would prejudice negotiations with a client
- in order to protect the rights and property of WV LLP
- in the event that the request is frivolous or vexatious
If access to personal information is denied, WV LLP shall explain the reason(s) behind such refusal to the individual, as applicable.
Wherever it is legal and practicable to do so, WV LLP may be able to deal with general inquiries without disclosing personal information. The Proceeds of Crime (Money Laundering) and Terrorist Financing Act (Canada) requires WV LLP to confirm the identity of all new clients and may require disclosure of information in respect of certain large cash transactions.
To make a request for access to personal information, an individual can send a letter, email or facsimile addressed to the WV LLP privacy compliance officer at the address indicated below, with their name and contact details, as well as the nature of the request.
Summary information is available on request, subject to the foregoing limits, but more detailed requests requiring archive or other retrieval costs may be subject to WsV LLP’s normal professional and disbursement fees.
Questions and Further Information
Last revised November 2016